Mission, Vision & Purpose
Our Mission
To provide exceptional municipal services that enhance safety, strengthen community, and support the continued growth and prosperity of Broken Arrow. We are committed to delivering high-quality, responsive, and customer-focused service to every resident, visitor, and business we serve.
Our Vision
Broken Arrow will continue to be a thriving, connected, and innovative community, one where families are proud to live, businesses choose to grow, and employees feel valued in their service to the public. We strive to be a city known for strong leadership, forward-thinking solutions, and a culture built on integrity, collaboration, and service excellence.
Our Purpose
We exist to create a safe, vibrant, and inclusive community where every person can BA Part of Something BIG. Our purpose guides how we serve, how we lead, and how we support the future of Broken Arrow. Whether maintaining infrastructure, providing public safety, enhancing quality of life, or supporting growth, each employee plays a meaningful role in shaping the city’s success.
Our Core Values
Service Excellence- We take pride in delivering professional, dependable, and high-quality service to our community.
Integrity- We act with honesty, fairness, and transparency in every decision and action.
Collaboration- We work together across departments, teams, and the community to achieve shared goals.
Innovation- We pursue creative solutions that move Broken Arrow forward and improve how we serve.
Stewardship- We responsibly manage public resources, ensuring a sustainable and prosperous future for our city.